Shipping Policy

We work to process and deliver your Pajama Village orders as smoothly as possible.

Order Processing

Orders are generally processed and dispatched within 1–2 business days after they are placed.

Processing times may be longer during busy periods, holidays or promotional events.

Estimated Delivery Times

After dispatch, delivery typically takes 5–7 business days.

These are estimates, not guaranteed delivery dates. Actual delivery times may vary depending on your location, the shipping carrier, weather conditions and other circumstances outside our control.

Order Tracking

Once your order has shipped, you'll receive a shipping confirmation with tracking information.

You can use the tracking details to follow your package's progress.

Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Delayed or Missing Orders

If your order is taking longer than expected, please check your tracking information for the latest updates.

If you need further assistance, email info@pajamavillage.ca with your order number.

Incorrect Shipping Address

Please double-check your shipping address before placing an order.

If you notice an error after ordering, contact us as soon as possible. We'll try to help, but address changes may not be possible once an order has been processed or shipped.

Contact Us

For shipping questions, please contact info@pajamavillage.ca.